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NHTSA Complaint Number: 005001248 | Incident Date: Jan, 04 2005 |
Consumer's City: RIVERDALE | Consumer's State: NY |
Vehicle Transmission Type: AUTO | Manufacturers Name: Kia Motors America |
Model Name: SEDONA | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system:alternator/generator/regulator |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: KNDUP131626 | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 05 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Nov, 19 2001 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Re:kia sedona minivan [xxx] with about 58,300 miles. no prior problems of any kind. st complaint: on evening of friday, 12/31/04, a clunking/grinding sound from right side of my kia sedona at about 58,000 miles grabbed and seized the right axle. on 1/1/05 [sat] i drove car to local srvce cntr. on 1/3/05 [monday] srvc cntr diagnosed burnt/broken right axle wheel bearings. altho i told srvce cntr to do brake service on all 4 wheels but not wheel bearings, as i wanted that work to be done by my kia dealership - my local station replaced brake pads & rims and honed rotors and replaced front right axle wheel bearings. tow service to kia dealership was cancelled by me as a result. 2nd complaint: on wed, 1/5/05, i drove daughter at 6:45 a.m. from bronx to her laguardia hs in manhattan. noticed that car radio and head lights flicked on & off while driving for minutes at a time. later in day, i drove to brooklyn's 99 street cleaners to pick up my military field coat at 3:20 p.m. minivan parked but engine would not turn over & start. used auxiliary battery pack [abp] to start engine and entered bqexpressway. crossing brooklyn bridge to manhattan, engine died. used abp to start engine and entered fdr drive up manhattan to home. car engine died 3 more times. after 4 stalls and re-starts with abp, i kept abp connected to vehicle battery and, with all lights off in darkness from 4:30 p.m.-5:45 p.m., in slow rush hour traffic, the abp kept car alive till arrival at local srvce cntr. all fuses checked okay while car battery recharged. diagnosis made that alternator and/or regulator not working. have phoned kia tow service for pick up to dealership. vehicle has about 58,300 miles on it. nb: i am very satisifed with kia customer service and kia tow service, whom i telephoned on 1/3/05 [and then cancelled tow] and today on 1/6/05. *ak updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |