Consumer Complaint Detail

CHEVROLET / VENTURE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001381 Incident Date: Jan, 01 2005
Consumer's City: CHURCHVILLE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E5WD Date added to File: May, 23 2021
Date Complaint Received: Jan, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 23 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1998 chevrolet venture with 82,651 miles. the vehicle would slowly dissipate coolant, which i replenished as needed. then a major coolant leak occurred at the engine block. barnard chevrolet of churchville, ny 14428 repaired the lower and upper intake manifold gaskets, and the rear head gasket. each had detiorated from the dex cool, causing the leakage. the dealership refused any customer assistance, despite my providing them with technical service bulletin #03-06-01-010. although the dealer provided a complete and professional repair, i believe that evidence is quite clear that the dex cool coolant and the gasket materials used by gm results in a defective product, and that gm must pay for these repairs. i also believe that that nhtsa has a responsibility to the american consumer to hold gm accountable. the bush administration seems to have completely suppressed this issue in terms of government followup. what a shame, the lobbyists win again. middle class americans left with the bill. *ak