Consumer Complaint Detail

GMC / DENALI / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001398 Incident Date: Jan, 06 2005
Consumer's City: LUCEDALE Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DENALI Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:universal joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTFK69U921 Date added to File: May, 23 2021
Date Complaint Received: Jan, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 34,000 miles it started with a squeaking noise under the truck when moving. dealership could not find a problem. noise continued. individual found that the "plastic parts" used in the universal joint were broken up inside. replacement parts consisted of the same plastic parts which are in need of replacement now at 62,000 miles. service departments are not fully knowledgeable of the denahli system or its parts and spend more time ordering the wrong parts. also the engine has cut out on me while driving. luckly i was traveling at less than 15 miles an hour. on top of everything else today the muffler has a hole, the size of a nickle, rusted out of it and condensation water shooting everywhere. this truck has been nothing but trouble. high priced truck, low quality parts. repairs are in the process. *ak