Consumer Complaint Detail

GMC / SIERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001516 Incident Date: Jan, 09 2005
Consumer's City: OREM Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTEK19T83Z Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At about 20,000 miles i started hearing a slight knocking noise in the steering while slightly turning to the right, and while hitting minor bumps in the road. now at about 22,500 miles it continues to get worse. being a former mechanic i checked it out and found the upper steering shaft u-joint, by the firewall, to be the cause. i called the dealer and talked to the parts deparment. the parts guy said it is a common problem and you have to replace the complete shaft and u-joints. "there are about 400,000 on back order." it will take months to get it in. the service manager said there is no recall on the problem at this time. why not nhts, with this many needing to be replaced.*ak