| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005001564 | Incident Date: Jan, 09 2005 |
| Consumer's City: AUSTIN | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: WINDSTAR | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FMZA53482B | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The power steering pump needed to be replaced for the second time since i purchased this vehicle. it was initially replaced 11/17/2003 at 27,000 miles. now i am at 44,000 miles, 14 months later and the same problem occurs. the dealer and ford refused to cover the cost of the replacement. the symptoms were a loud whining sound during slow speed acceleration and whining when turning the steering wheel at slow speeds. this is obviously a defect, but ford refuses to do anything about it. in addition, the front end does not stay in alignment and front tires wear out very unevenly and quickly.*ak |
