Consumer Complaint Detail

SATURN / SL / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001590 Incident Date: Jan, 09 2005
Consumer's City: BROADWAY Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Steering:gear box (other than rack and pinion)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZF5283SZ Date added to File: May, 23 2021
Date Complaint Received: Jan, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 26 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 95 saturn sl,and there was a recall on this car because of steering gear box. the problem with the gear box is that the steering gear pinion shaft was improperly heat treated, causing the shaft to fracture during vehicle operation,causing a complete loss of steering. well last night january 10,2005 mine broke for no apparent reason. well today january 11,2005 i called the saturn place and after they transferee my call ,the man that i spoke with told me that the vin number on my car did not match the ones that were recalled. but how is it that they recalled the exact car as mine and mine broke but they cannot fix it because my vin number does not match them. my wife drives this car all the time to transport our kids and other neighbor kids to and from school everyday. i just thank god that she was right next door at my mothers house instead of on the highyway on the way home from school with all the kids in the car and no way to control the steering.when the steering went out my wife almost landed in the ditch across the steet from my mother's house. *ak