Consumer Complaint Detail

EDDIE BAUER / ALPHA ELITE 22-755 / 9999

Components - Details
NHTSA Complaint Number: 005001733	Incident Date: Jan, 01 2005
Consumer's City: MACKINAW	Consumer's State: IL
Vehicle Transmission Type:	Manufacturers Name: Dorel Juvenile Group
Model Name: ALPHA ELITE 22-755	Model Year: 9999
Vehicle Involved in a Crash: No	Component's Description: Child seat:harness retainer/chest clip
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#:	Date added to File: May, 23 2021
Date Complaint Received: Jan, 11 2005	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: -
Was Original Owner: No	Anti-lock Brakes: No
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Cosco eddie bauer child safety seat model 22-625-mac, manufactured 10/13/03, og2c. i have had numerous problems with the straps on this seat coming undone behind the seat. the "teeth" that are supposed to hold the adjusted straps in place do not hold them, and the strap simply comes out because there is nothing to prevent it from doing so. i contacted the company directly, they said they were sending me a replacement strap to take care of the problem. all they sent was the same strap, no instructions, directions, recommendations, etc. and i continue to have the problem. on at least four different occasions, i thought my child was safely in her seat, only to find the straps completely unattached in the back.*ak