Consumer Complaint Detail

DODGE / VAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001746 Incident Date: Jan, 10 2005
Consumer's City: FOLSOM Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44R3WB Date added to File: May, 23 2021
Date Complaint Received: Jan, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i noticed a smoky odor in the interior of the van a year ago. after replacing several engine gaskets and pressure-washing the engine block to rule out burning oil, the smell continued to get worse. finally, midas discovered a cracked crossover pipe was allowing engine exhaust to escape and enter interior of the cab. unfortunately, this part has been on a national backorder with dodge for over 3 months and over 1,000 of these parts are on order across the country. according to midas, this is a very common problem with the grand caravans and long delays due to national backorders is typical for this part. the danger is that large amounts of carbon monoxide enters the vehicle. my son has been complaining of headaches while riding in the van. after 3 months of waiting, we finally worked out with midas a custom retrofit of another manufacturers crossover pipe and that seems to have worked. the dodge part number is 4694374. it's only a matter of time before the carbon monoxide kills someone while they are driving. *nm