Consumer Complaint Detail

GMC / ENVOY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001813 Incident Date: Jan, 06 2005
Consumer's City: ANCHORAGE Consumer's State: AK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:transfer case (4-wheel drive)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDT13SX22 Date added to File: May, 23 2021
Date Complaint Received: Jan, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle is a 2002 gmc envoy. i have had 3 incidents with the 4 wheel drive system in this vehicle since december 2003. the newest feature with these vehicles, as with the cheverolet trailblazers is the automatic 4 wheel drive system. this system allows the driver to put this lever in and the vehicle will be in 2 wheel drive and will switch to 4 wheel drive when road conditions are a necessity for 4 wheel drive. my vehicle's 4 wheel drive system broke in december 2003. it was reported to me from alaska sales and service who repaired the vehicle that the front differential had to be replaced due to the 4 wheel drive system. then there was a leak of some fluid under the vehicle noticed april through may 2004. the vehicle was in the shop at alaska sales/service again and a transfer case was replaced in the vehicle. come winter in 2004, my 4 wheel drive needed to be used again due to weather in alaska. my vehicle was in for a major checkup on dec 14th, 2004 and i was told the 4 wheel drive system was in good shape. i had the vehicle back in the shop within 2 weeks for a loud noise in the 4 wheel system. again the vehicle was in the shop and another transfer case was replaced. my major complaint to the federal consumer complaint system is that this vehicle is a 2002, and this vehicle has been in the shop for the same problem more than 3 times under the 3 year new car warranty. i feel that the general motors corporation should buy this vehicle back or purchase a new vehicle for me due to the problems i have had to endure. i am in the process of finding a lawyer in alaska that will support the automobile lemon law. *jb