Consumer Complaint Detail

FORD / CONTOUR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001840 Incident Date: Jan, 12 2005
Consumer's City: ENCINITAS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP6635XK Date added to File: May, 23 2021
Date Complaint Received: Jan, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The lower tensioner on my timing belt disintegrated at 49,500 miles, although the manufacturer recommends this not be replaced until at least 90,000 miles. the failure of the lower tensioner caused problems with the upper tensioner, which necessitated replacement of both tensioners and the timing belt. i was charged $455 for these replacements, which should not have been necessary. had i been driving to work and not noticed the noise the previous weekend, the car would have come to a dead stop in rush hour traffic, and myself and probably at least another 3-4 others would have been killed. *jb