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NHTSA Complaint Number: 005001851 | Incident Date: Jan, 05 2005 |
Consumer's City: OCOEE | Consumer's State: FL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
Model Name: SONATA | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: KMHWF25S41A | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 13 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jun, 05 2001 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I bought this car new. less than 4000 miles ago, i was at the dealership to correct a "check engine light" condition, which was fixed under warranty. i was told that at the mileage the car was at i needed routine service on the transmission under terms of the warranty. this was done. i was also told that my serpentine belt and spark plugs were due to be replaced. i was not reminded that my timing belt had to be inspected before 60000 miles. while driving at 65 mph, the engine stopped running. it was towed to the dealership. i was told that the timing belt had failed causing catastrophic damage to the engine and that since i now had 60255 miles on the car, and had not had the timing belt replaced, the 100000 mile warranty was void and they would not cover any damage. i was informed that the damage to the motor was more than $5000 and hyundai was not responsible for any of that cost. hyundai consumer affairs, after one week, still has not answered my phone calls. *jb |