Consumer Complaint Detail
VOLKSWAGEN / TOUAREG / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005001940 | Incident Date: Jan, 14 2005 |
| Consumer's City: ALEXANDRIA | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: TOUAREG | Model Year: 2004 |
| Vehicle Involved in a Crash: Yes | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVGBC77L04D | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 14 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Aug, 25 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While pulling into the apt. parking lot the brakes failed and the steering wheel locked, there was an alert on the control screen but i am not sure what it said. as a result the car drove over a fire hydrant and hit the trunk of a car parked next to the hydrant. both front wheels were damaged and the drivers side wheel came completely off. there were no physical injuries and only one person (tom) was involved in the accident. the police were called and the officer stated that the brakes felt "mushy." no tickets were issued. still waiting for a adjuster to view the cars involved. the car was purchased new in aug. and was taken back to the service center twice within a month. first for an air bag problem, 2 for a brake warning light. they did not do a diagnostic fr the brakes they only changed a light bulb. the warning light came a went sporadically before this service. *nm |