Consumer Complaint Detail

SUBARU / WRX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005002107 Incident Date: Jan, 17 2005
Consumer's City: WALTHAM Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: WRX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1GD29692G Date added to File: May, 23 2021
Date Complaint Received: Jan, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a very strong raw fuel smell coming from the engine compartment of my 2002 subaru impreza wrx. it is so overwhelming i could not sit inside the vehicle, i had to roll-down all the windows and stand outside in 8 degree(!) weather for a few minutes. this has happened at least 10 times now, each time it seems to get worse. the nhtsa has already investigated similar problems in other 2002 models (case pe04002), and subaru has issued a technical service bulletin (09-36-03) with instructions on parts required to fix it. unfortunately subaru is unwilling to do this work free of charge, quotes to repair this are between $300 and $500 dollars, and not everyone can afford it. since this is a known defect in many vehicles, i am asking for the nhtsa's help in classifying this as a mandatory recall for the following reasons: 1) fuel is leaking out of a rubber hose onto the engine, which could possibly cause a fire, subaru has admitted this much in their tsb. 2) the vapors from this leak are strong enough to overwhelm an individual and/or make them nauseous, which could make them lose control of the vehicle. 3) small children (many of us have one) cannot be put inside the car during this time as the vapors are much too strong for their small bodies. waiting outside the car is not a viable option as this usually happens during cold weather, 8 degrees today with a -20 degree windchill. please protect my rights as an auto consumer and driver and do the right thing. thank you, [xxx]. *nm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr