Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003

1 Injured

0 Death

No Fire
Components - Details | |
---|---|
NHTSA Complaint Number: 005002144 | Incident Date: Jan, 17 2005 |
Consumer's City: ROYAL OAK | Consumer's State: MI |
Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
Model Name: JETTA | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
Vehicle Involved in a Fire: No | Persons Injured: 1 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 17 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 17 2003 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: On monday morning i noticed that my seat warmer was burning the left side of my butt. i didn't notice anything at that time. on tuesday morning, my seat was smoking and it burned a whole in my leather. when i called the dealership, they told me they had seen a couple of these incidents. said i would need to bring my car in and leave it or wait 45+ minutes for them to take a look at it. i complained that i can't miss work, and i need a car that i can rely on to get me back and forth. i asked for a loaner for the day, to which they responded no. at this time, nothing has been done, and i am still driving with a defective seat warmer. *nm |