Consumer Complaint Detail

FORD / MUSTANG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005002155 Incident Date: Jan, 05 2005
Consumer's City: OKEMOS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Parking brake
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP40674F Date added to File: May, 23 2021
Date Complaint Received: Jan, 17 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 26 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) cold weather in michigan. dry car, no additional frozen water on vehicle. (2) parking brake does not release when freezing temperatures exist. unable to move in reverse without heavy acceleration. free play in parking brake handle eventually goes away after sitting ( 3 - 10 minutes ), or driving forward with the vehicle for roughly .5 mile. (3) dealer could not verify concern, i scheduled an appointment again to look at this problem, but was unable to keep the appointment. no service bulletins in regard to this problem. i am not currently using parking brake as i don't wish to break anything, or prematurely wear anything out. this vehicle was a fleet vehicle purchased with 17,210 miles on it. dealer is very cordial, and appears to be very knowledgeable, but has not had this problem presented to them previously. no service bulletin from ford regarding this problemi previously submitted a complaint (odi id number : 10106576), and have since taken the vehicle back to the dealer for service. it appears that the service work they have since performed has fixed the problem (hopefully for good). the following warranty services were performed: "replace both rear e-brake cables, replace rear brake pads due to hot spots and rt rear inner and outer pads heat cracked. use on car brakelathe machine both rear rotors before spec .550 after cut spec. .530 install 4 new stainless slides, lube complete assembly and road test. all ok" . *nm