Consumer Complaint Detail

CHEVROLET / IMPALA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005002166 Incident Date: Jan, 17 2005
Consumer's City: HAMPTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52EXY9 Date added to File: May, 23 2021
Date Complaint Received: Jan, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 06 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the car new and within 32000 miles you could feel a clunk in the steering column. the impala was driven under normal day to day usage and was properly maintained. took the car in for warranty work and was told they had to lube and replace a piece on the intermediate shaft of the steering. now at 81000 miles the same characteristics show up again! intermediate shaft on steering column starts with a clicking noise and through usage and time gets worse. you start feeling the click through the steering column and wheel at low speeds and when the brake is depressed while driving! i feel as an aircraft mechanic and in my professional opinion gm needs to be made to have a recall on all impala's produced from 2000 thru 2004. this clicking is a failure of the intermediate shaft and other steering components associated it and will lead to subsequent failure and accident in this vehicle. *nm