Consumer Complaint Detail

BMW / 528I / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005002180 Incident Date: Jan, 03 2005
Consumer's City: GARDEN CITY Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 528I Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBADM6338XB Date added to File: May, 23 2021
Date Complaint Received: Jan, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a 1999 bmw 528i new. i brought the car regularly into service based upon their prescribed service program for this car. at 49,600 miles on the car and exactly 5 years old, the transmissions on this car failed. bmw replaced the transmission under the warranty. in december 2004, with 64,205 miles i took the car to the dealership and complained about a burning smell coming from the vents after car is warmed up. at 64,605 miles, car breaks down on road and is towed into the bmw dealership and the diagnosis is that a new motor is needed. this car had a catastrophic failure of the motor as a result of failure of the oil pump to lubricate the engine. the dealership has basically blamed the situation on us and not the failure of this bmw engine that was maintained according to their maintenance standards. there is real problem with bmw engines and based upon my research it relates to bolts on the oil pump loosening from the car's vibration thereby not allowing oil to be pump into the engine. also, my rear door does not open anymore. a real safety issue when you have children in the back seat. *nm