Consumer Complaint Detail
BRITAX / E9031 (SUPER ELITE) / SUPE
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005002182 | Incident Date: Jan, 17 2005 |
| Consumer's City: RAYTOWN | Consumer's State: MO |
| Vehicle Transmission Type: | Manufacturers Name: Britax Child Safety, Inc. |
| Model Name: E9031 (SUPER ELITE) | Model Year: SUPE |
| Vehicle Involved in a Crash: No | Component's Description: Child seat |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 18 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a may 1, 2001 britax super elite that is under the nhtsa recall for this seat. i had never received anything from britax re: the recall, and so i assumed i hadn't registered the seat. we hadn't used it for quite some time, but now need to, so i contacted britax to register the seat and get the repair kit. after providing my information, the customer service rep told me the seat was already registered. i asked why i hadn't gotten any recall info or repair kit. he said the manufacture date was showing as jan 2000. i told him the car seat said 5/1/2001, and in fact, they only started manufacturing them in spring 2001. he didn't seem the slightest bit concerned that i had not received notification for a recalled, registered seat, or that his system's information was wrong. i have to wonder how many other registered britax super elite owners have not been notified of the recall. 8nm |