Consumer Complaint Detail

FORD / EXPLORER / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005003535 Incident Date: Jan, 20 2005
Consumer's City: COLUMBIA Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMDU34X9SZ Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 03 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After operating the heater a fire occurred under the hood. it burned the plastic case around the heater core area. i was able to put out the fire with a fire extinguisher. i contacted the local ford dealership and was told that no recalls had been issued on my vehicle (1995 ford explorer vin# [xxx]). the service tech at the dealership said that the heater core could not have caused the fire and that perhaps a mouse had built a nest inside and that could have been the cause. he did not mention any service bulletins regarding electrical problems in the dash,a/c/,heater area that i later found on the internet. he suggested i bring the car in for repair. needless to say i am not taking it to the dealership. i do have an appointment for monday (1/24/05) at a repair shop. i will know more about costs to repair and the extent of the damage then. i fear driving the car knowing it could catch fire again and am using a loaner car from a friend at work.*jb updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)