Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005003705 Incident Date: Jan, 09 2005
Consumer's City: MEDIA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2WP12K42F Date added to File: May, 23 2021
Date Complaint Received: Jan, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dealership inspection revealed worn/failed parts. both front hub bearings and driver side drive axle inboard cv boot torn/grease escaping. brakes observed worn front both sides. parts replaced with new/remanufactured parts. other parts on front not effected by worn components. old hubs available for inspection, drive axles returned to reman. facility for core return. front hub bearings built "sealed for life" showed signs of both grease seal failure (both sides) and wear in the vertical plane with no motion detected horizontally, some slight wear inward and outward on bearing. while removing old parts, detected same wear pattern on both hub bearings both sides front, and detected signs of burnished/blued surface on mating spline of drive axle assembly (drivers side only). detected both drive axles cv boots rubber losing their pliability and becoming very brittle. vehicle has approximately 76,000 miles on it and was used primarily highway miles city driving. majority of miles on vehicle on straight level pavement. noticed on occasion some stalling conditions on hard left turns (max. radius) which have sometimes caused a complete shutdown of engine. since replacement of said parts, engine/drive train seems to be mechanically "fluid" with less hesitation/shifting demands on the trans axle assembly. fluid/filter replacement in trans axle revealed higher than average wear indicated by soft form metals in the pan and filter causing a near complete clogging condition. heavy formations. *nm