Consumer Complaint Detail

JEEP / LAREDO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005003713 Incident Date: Jan, 06 2005
Consumer's City: PORT MATILDA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LAREDO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S11C Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was backing my car out of my garage when i realized that i forgot something. i went to put the car in park and it was still moving forward. i tried to put it in reverse and it continued to move forward. after trying to put in different gears, i realized that it was not going to go into any gear. i was forced to turn off the engine and put the parking break on. fortunately, i was not on a hill since the car would not go into park. since it would not go into gear, the car's safety feature kicked in and would not allow me to re-start it. i had to have it towed to a garage and it was determined that the gear shift cable had broken. the charge was $200.00, which included the towing. my car has 69,000 miles on it, but it is mostly highway miles. i am not hard on this car and no one else drives it. i have never heard of this happening to a car of this age. in fact, no one i know has ever heard of this happening to any car. i feel this part must have been defective. the mechanic said "it just broke". i asked if it looked like something could have happened, like a foreign object breaking it. he said "no". had i been in a situation where i was on a steep hill i would have been very concerned about whether or not the parking break alone would have held since i could not get it to go into park or any other gear to move it. what would i have done? i believe this could be a dangerous situation if in the wrong place at the wrong time. the part was replaced and seems to be working fine. i do not have the old part. *nm