Consumer Complaint Detail

SATURN / VUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005003723 Incident Date: Jan, 24 2005
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ33D03S Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have 2 saturns, a 2001 sc2 and a 2003 vue. a few months ago, the battery on the sc2 went dead -- this was the 2nd battery since the vehicle was newly purchased. so now the sc2 is on its 3rd battery since taken off the saturn showroom. the vue was also purchased new and today the entire electrical system was dead. this vehicle is already on its 2nd battery so (it appears) that will need replacement as well. there appears to be a major electrical fault with saturn vehicles that they refuse to admit. otherwise, why would 2 saturns (different models) go through a total of 5 (60-month) batteries in less than 5 years. i respectfully request that this company be investigated regarding this problem to determine why these problems exist. in the case of my sc2, saturn (initially) refused to pay for the replacement stating that it was not covered under their extended warranty. it was only after i told them that had i purchased directly from ac delco the warranty would be honored and that they -- in their contract with delco -- refused the warranty services delco offered. they apparently knew of the electrical problems with their vehicles and wanted to fleece customers rather than pay delco extra for the warranty agreements. *nm