| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005003724 | Incident Date: Jan, 24 2005 |
| Consumer's City: CARLISLE | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SIERRA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2GTEC19V231 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 02 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have experienced significant vibration when i steer my 2003 gmc sierra pick up truck. the vibration is distracting and i was worried that there may be a serious problem so i took it into the gmc dealer to be looked at. they told me that it was a problem with the intermediate steering shaft and that it is not a safety issue. however, i feel that any problems with the intermediate steering shaft is a safety concern because if it was to fail while i was driving the results could be catastrophic. the vibration also creates unnecessary distraction, which is also a safety concern. the dealer and gmc customer service have informed me that there are 200,000 intermediate steering shafts on back order - so there is obviously a widespread problem. they told me it could be 3 months before i could get this replaced. my truck is only 1 1/2 years old with 52,000 miles. there currently is no recall. i have filed a complaint with gmc (service request # 1-304994219), but i do not think there response was adequate. they basically told me that i would have to wait until the shafts were ready and that they are currently not performing this work under a recall. there lack of concern was troubling and i do not want to trust my families safety to a customer service agent, which has been directed on what to say. i have not had an accident or incident resulting from this problem yet, but i do not feel comfortable driving the vehicle in this condition. *nm |
