Consumer Complaint Detail

FORD / FORD / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005004102 Incident Date: Jan, 04 2005
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) my wife drove our 2000 ford expedition to the grocery store on january 5th, 2005. when she came out, about 25 minutes later, the fire engine had arrived and was trying to put out the fire under the hood. they had to break the driver side window to get to to the hood release. 2) he insurance fire investigator claimed fire was caused by an alternator electrical short. but as we now know ford has acknowledged a problem with the cruise control deactivation switch overheating and causing fires. 3) we believe the problem was caused by the cruise control deactivation switch problem ford finally acknowledged having. *ak