Consumer Complaint Detail

TOYOTA / 4 RUNNER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005004299 Incident Date: Jan, 14 2005
Consumer's City: CHESTER Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3HN87R029 Date added to File: May, 23 2021
Date Complaint Received: Jan, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have 2002 toyota 4-runner with 55,000 miles. after seeing black, dark smoke from the exaust system, i thought it needed tune-up. i took to johnstons toyota dealer for tune-up (over $500.00), and came back the car was getting worst. took the car back to the dealer to look at it why? i was told that i needed to flush my engine (another $100.00), and once again the car got even worst. took back for the third time, i was told that server sludge and it needed to tear down engine to clean/repair (they asked me to pay $6,100.00 which i refused). i asked dealer to contact toyota for power train warrantee but they declined because they blamed for lack of lubrication. if one followed the owner's manual and engine indicated that lack of lubrication, one should conclude that it is defective engine (or some other related parts) that cause to burn oil more than it needed. however, toyota refuse to review or take a close look at the problem. i think this is ridiculous that toyata does not back up its warrantee and accept the responsibility for defective parts of its vehicle.*ak