Consumer Complaint Detail

MICHELIN / MICHELIN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005004308 Incident Date: Jan, 10 2005
Consumer's City: LYNCHBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: MICHELIN TIRE CORP.
Model Name: MICHELIN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E34Z Date added to File: May, 23 2021
Date Complaint Received: Jan, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 10 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchashed my 2004 ford explorer on january 11, 2005. after the first week i had to take it back to the service department of the dealership, on saturday, january 22, 2005. i informed them that the transmission is lagging when automatically shifting and that sometimes there is a loud clunk during the automatic shifting and especially when putting the car in reverse. also the tire pressure warning light has been coming on; so they checked that and said that they replaced the sensors. that light is still staying on. as for the transmission, i was informed that there is a manufacturer defect and that they were going to order the parts to fix it. as of january 31, 2005, the parts still have not come in. in the meantime i am having to continue to drive this vehicle and the problem seems to be getting worse. i do quite a bit of driving on the highway to get back and forth to work and i am very concerned about the transmission as well as the tire pressure. *ak