Consumer Complaint Detail

FORD / WINDSTAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005004384 Incident Date: Jan, 28 2005
Consumer's City: SAUGUS Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA52413B Date added to File: May, 23 2021
Date Complaint Received: Jan, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Merging onto highway pressed on gas pedal to around 45-50mph. stepped on break pedal and car would not slow down. took foot off brake pedal twice and car accelerated without touching gas pedal. had to keep applying pressure to brake pedal, slowed down somewhat, pulled off highway into parking lot. trying to avoid crashing into frozen snow bank and building, put car into neutral. car went into reverse back onto highway in the slow lane into oncoming traffic. was able to avoid accident due to oncoming car switching lanes. put car back into drive and was able to pull into the same parking lot. was afraid to put into another gear, so shut the car off while in drive to stop car. this was the most terrifying experience my family and i ever experienced. had the car towed to the dealership. the dealership tried to reproduce the problem for 2 days without any success. will be trading car in with another car maker. *ak