Consumer Complaint Detail

HONDA / CIVIC / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005004388 Incident Date: Jan, 31 2005
Consumer's City: FORT WALTON BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGCG1645XA Date added to File: May, 23 2021
Date Complaint Received: Feb, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 1 feb 05, i took my 99 honda accord, [xxx], to a honda dealer here in fort walton beach florida due to sluggish acceleration. they told me that the transmission system needs to be replaced for approximately $3,700. i asked them why the transmission would breakdown at 47,000 miles only. they said it is no longer covered by warranty but they will check with honda hqs. later on the day, they called and said honda will pay for the parts but i have to pay the labor cost ($504) to replace the transmission. my question is: why do i have pay for the labor if they agree to provide the parts. i read that there is a lot of problem on honda transmission so i presumed it is a factory defect. is there anyway you can help?*ak updated 07/24/2012*js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)