Consumer Complaint Detail
FORD / FORD TRUCK / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005004427 | Incident Date: Jan, 23 2005 |
| Consumer's City: ANDOVER | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FORD TRUCK | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:hatchback/liftgate:lock |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU72K82Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 01 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The liftgate molding developed a crack several inches long after owning the vehicle for 2 1/2 years with roughly 55,000 miles. a recall notice was received dealing with the lift gate window,but, the recall didn't include the cracked molding. i have noticed many explorers with this same issue. i addressed this issue when i took the vehicle in to have the recall work completed, but my ford dealership was not willing to fix the lift gate until i agreed to have them perform other vehicle maintenance to the tune of over $400. i feel this is more of a form of blackmail than kindness. i feel this lift gate is a faulty product and i shouldn't have had to pay the "extra" money to have the gate molding fixed. i do believe the recall on the lift gate window and the faulty molding are connected. after the recall window was repaired and before the molding was replaced, there was a constent rattle due to the cracked molding. *ak |