Consumer Complaint Detail

SATURN / VUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005004484 Incident Date: Jan, 21 2005
Consumer's City: FREDERICK Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 08 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have been having continual all wheel drive issues with my 2003 saturn vue. it has been stuck in both sand and snow of moderate depth and been unable to drive out under it's power. i have had it to the dealer a number of times and now i am told that the problem is in fact a "safety feature". the feature nearly resulted in a serious collision with a snow plow when my vehicle became stuck in only 4" of snow. i am being told by other vue owners that they have experienced similar problems associated with both the transmission and rear differential bearings. i bought an all wheel drive vehicle and paid extra for this feature. i am now saddled with vehicle that does not perform as advertised and has already caused a near disaster. i have reported my problem to saturn and the dealer. a formal file has been started. no repair has been made since satrun claims this to be a "safety feature" per the service manager at the frederick saturn dealership. it is not safe and will result in additional problems. *jb