Consumer Complaint Detail

SUZUKI / WHEEL / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005004506 Incident Date: Jan, 05 2005
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: WHEEL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS3TE62V314 Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 48,000 miles the timing tensioner went out in my suzuki grand vitara. this has caused complete damage to the entire engine requiring a complete rebuild because of a part that was defective. suzuki has denied responsibility and would not help fix this issue even though they say that their vehicles have zero-maintenance and self-adjusting timing chains. the part clearly failed long before it's rating and need for replacement (60,000miles) and i have found many other people on the web with the same issue (around 500 similar complaints). suzuki has a part or manufacturing issue and this really needs to be looked into for the sake of all consumers out there. *jb