Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005005504 Incident Date: Jan, 28 2005
Consumer's City: NEWPORT BEACH Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 31 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint received via e-mail. in our truck, the left rear seat belt retractor bolt loosened and detached of its own accord while buckling child in booster seat. car was driven directly to dealer for inspection. service manager verified mechanism had not been altered. original lock-tight had not held bolt, perhaps not enough lock-tight applied. he applied more lock-tight and re-bolted seat belt retractor. seemed to be holding up fine. how many other bolts were left not tightened on unsuspected excursions, and were vulnerable to detaching with eventual use or in an accident? it was dreadful to think that just minutes before detaching.*ak