Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006025 Incident Date: Jan, 25 2005
Consumer's City: GLEN COVE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C32U Date added to File: May, 23 2021
Date Complaint Received: Feb, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bough a 2002 toyota sienna new in 2001. the warranty ran out two months ago and now i have a problem. the problem is the car does not accept gas at the gas station. i brought it to the dealer (penn toyota - 516-621-6800 ) for its annual inspection. i called to make the appointment and mentioned the problem, already, before seeing the vehicle they said it was the charcoal canister that is clogged. they replaced it at a cost of almost 500 dollars. i paid, left and went straight to a gas station. the car still does not accept gas. i returned the car. now it needs two more parts that require four hours of labor at 85 dollars an hour and 200 dollars worth of parts. i mentioned that the problem has not gone away and that they replaced the carbon canister for no reason. they said yes it needed to be changed that they see this problem four to five times a week. now what??????? *jb