Consumer Complaint Detail

SUBARU / WRX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006247 Incident Date: Jan, 26 2005
Consumer's City: DOWNINGTOWN Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: WRX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car never shifted gears easily from when new. at 13,000 miles the dealer replaced the clutch under warranty with an '03 spec clutch assembly. the shuddering ceased, but the transmission whined excessively and it was still difficult to shift gears, especially when cold. last week, in very cold temperatures, all power was lost and the transmission could not be shifted and i was in the middle of traffic. the car was towed to the dealer, inspected by rep and deemed to be abused, therefore, no coverage under warranty. when is subaru going to recognize that they have a problem in that this particular transmission is not engineered to handle the increase power of the wrx motor? there was no abuse, no racing or driver error associated with this failure. i am fortunate not to have caused an accident. *jb