| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005006439 | Incident Date: Feb, 06 2005 |
| Consumer's City: HUDSON | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP53S2XG | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 08 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 10 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1999 ford taurus with 53,000 miles. i received a safety recall notice regarding a front coil spring defect in august of 2004. this notice said that i would be contacted again in december for details on getting shields installed around the coil springs which would prevent potential puncturing of front tires if the coil springs broke. december came and went and in february i received another notice from ford stating that the shields were not available yet and i would be contacted again in march. as fate would have it a coil spring broke in february, puncturing and immediately deflating a brand new tire. thank god it happened in my driveway. i don't even want to think about what could have happened if it broke while driving down the highway with my whole family in the car. as i went through the repair process, my local ford dealer tried to do whatever they could to make me happy. however, i ended up having to call ford motor company in detroit and found them to be totally arrogant. they appear to be looking at this from a dollars and cents point of view, rather than the huge safety hazard it is. worst of all, they are really dragging their heels on getting this problem fixed in an expedient manner. although i have owned ford products for the past 18 years, i can't see this continuing given their lack of urgency relative to product defects jeopardizing the safety of their customers. *jb |
