Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006484 Incident Date: Jan, 21 2005
Consumer's City: BARTLETT Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The check engine light went on. took our 2002 dodge durango to our 5 star dealership and was told we had sludge in our engine. this vehicle had 24,289 miles at this time. both the dealership and chrysler said the sludge was do to owner neglect since i couldn't produce eight oil change receipts. the oil was changed about every 6,000 miles. needless to say they are not going to cover the repair under the 3 year 36,000 mile bumper to bumper warranty or the 100,000 mile powertrain warranty. *jb