Consumer Complaint Detail

CHRYSLER / SEBRING / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006502 Incident Date: Feb, 07 2005
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C3AL56R52N Date added to File: May, 23 2021
Date Complaint Received: Feb, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 23 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 2/5/05 car started to vibrate every time i applied the brake. i took the car to the dealer 2/8/05. the rep called to say the car needed brake pads and that the rotors could not be turned because the problem had gone on too long. when asked what problem he indicated that the brakes had been scraping. i told him that was not true. he then indicated that the rotors were warped and that a lot of sebrings and 300 m's came in for warped rotors. i asked if that were not an indication that the rotors were defective. he answered, well yes and no. on a car with less than 40,000 miles, the brakes and rotors were replaced. my ticket only shows that they were replaced. if the dealer does not report potential problems to the manufacturer how can consumers be safe. warped rotors could compromise the abs system and bring great bodily harm to the driver, passengers, and anyone hit by the vehicle. *jb