Consumer Complaint Detail

EVENFLO / 375 (PORT ABOUT 5) / PORT

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006577 Incident Date: Feb, 04 2005
Consumer's City: PORTLAND Consumer's State: OR
Vehicle Transmission Type: Manufacturers Name: Evenflo Company, Inc.
Model Name: 375 (PORT ABOUT 5) Model Year: PORT
Vehicle Involved in a Crash: No Component's Description: Child seat:base (infant)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2 issues reguarding the evenflo portabout (travel system) 1) it never fit our suabru properly - was often loose and pressure/stress appeared in the plastic base from trying to secure it. it also didn't fit a pontiac, dodge dakotoa, dodge neon, or a bmw - old model all of which were not latch equipped. it has taken us up to and possiblely over 30 minutes to install the seat so it was secure enough to transport the infant. 2) it required an extensive amount of effort to release the car seat from the base reguardless if latch available in the vehicle. it has taken up to five minutes to release the seat - i have even removed my child from the seat rather than fighting with the release - this would have not been acceptable in an accident when time is critical. on the date of the incident we actually broke the release handle (red plastic area) while it was in a latch equipped car and it went flying in the car. we have now discontinued use.*ak