Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006666 Incident Date: Feb, 03 2005
Consumer's City: MOBILE Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L3TB Date added to File: May, 23 2021
Date Complaint Received: Feb, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 96 chrysler t&c van the transmission was replaced almost 30 months and 38 k miles ago after it broke a shaft on the inside at 101k miles. came to a stop at conner went to go forwarded and the van was in neutral in gear position. dealer did not want to open it up just replace with new remanufactured from chrysler. said they were all doing that. now the replacement unit just broke a shaft for the third gear (bad weld). this is on a transmission with only 38525 miles on it. this was a new transmission when it came out in 1996 and now with 2 broken shafts on two transmissions in the same van, what is wrong with their product and this picture? who would of tunk it? i placed 165k miles on a 1991 dodge dakota without any transmission problems. what happens if the shafts break when someone is trying to get on the highway in front of 70,000 lbs of moving truck? trucks do not stop on a dime. do you want your family in that kind of scenario? i do not think that most of voting americans do either. i live in a city, which has at seven out of the top ten of the most dangerous intersections in the entire state of alabama. when you place a car into drive, you expect it to go most all the time. you do not want to have to think am i going to be in an accident or maybe kill my family because the transmission is going to blow up, breaks welds, or break a shafts if i pull out now or not. *jb