Consumer Complaint Detail

LINCOLN / LINCOLN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006851 Incident Date: Feb, 10 2005
Consumer's City: NEWFIELD Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: LINCOLN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28A3YL Date added to File: May, 23 2021
Date Complaint Received: Feb, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On november 18, 2003 i had holman ford of turnersville, nj do repairs to my 2000 lincoln navigator. the drivers side heated seat was inoperative and i was told it needed a new heated seat element. i was advised that this was a warranty repair. i approved the repair and the work was supposedly completed. in december, 2004 the heated seat on the driver?s side stopped working. i took it back to holman ford of turnersville, nj on february 11, 2005 for the heated seat problem as well as a recall item. i was advised that it needed a heated seat element again and this repair was out of warranty. i questioned how this element could go bad in such a short time period. given the fact that the heated seat is only used in cold weather, it would only have had limited use. *ak i called the manufacture on february 11, 2005. they would not do anything for me. my position is that there is no way this element could have failed unless it was not replaced the first time, there is something causing this problem which should have been corrected the first time or the installation is causing the failure. if any additional information is needed please feel free to contact me. thank you