Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005006942 Incident Date: Jan, 15 2005
Consumer's City: Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU41S42E Date added to File: May, 23 2021
Date Complaint Received: Feb, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 13 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The spark plug popped out of the head of my 2002 ford excursion. the dealer repaired it at a cost of around $500.00. they told me they never heard of this before and i was lucky i didn't blow the motor at a $7000,00 cost. i first felt lucky when i called customer service they too said it was new to them also. many of my friends say this problem is a common one. now i want to know how common and if so why do i have to pay for their design flaw.