Consumer Complaint Detail
FORD / EXPLORER SPORT / 1999
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005007006 | Incident Date: Feb, 04 2005 |
| Consumer's City: DIVIDE | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:recliner |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 15 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 12 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This report concerns a 1999 ford explorer sport 2dr 4x4. vehicle has 144,000 plus miles. specifically this pertains to the front driver?s seat (non-power model). over the last 5 years i have replaced the front drivers seat (bottom frame) three times. each time the seat frame has broken in the same manner. the problem is that the frame metal rips/tears at the location of the mounting bolt for the recline lever. this tearing causes the seat back to recline without warning on the left side causing the driver to fall backwards away from the steering wheel. ford has stated that they do not have any info on this. this is somewhat strange as they apparently directed dealerships approximately 2 yrs ago to replace this frame on all affected vehicles. the problem is very apparent and a very easy fix. the tearing occurs just to the front of the (front) bolt hole about 1/8 inch from the hole. there is a large spot welded plate inside the frame where the bolts for the recline lever insert into the frame. if this plate was extended about 4 inches or more past the frame holes this problem would not occur. i have detailed photos of this frame and problem area available for use to your office as well as the frame itself.*ak |