| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005007148 | Incident Date: Feb, 14 2005 |
| Consumer's City: FRIDLEY | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CONTOUR | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:tail lights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FALP6539TK | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 17 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 1998 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1996 ford contour [xxx] that the instrument panel lights and tail lights went out on. there was a recall on this item (recall 99s14) back in 1999. upon bringing the car into an brookdale ford (brooklyn center, mn), they told me that they would fix the problem free of charge because it did not apply to my vehicle. i then called ford motor company customer relationship center. they told me that the problem was already fixed on my car (even though i never brought the car in for this service). they refused to help. even if the recall was fixed on my car, the fact that the same two parts of my car (instrument panel and tail lights) failed, tells me that the recall repair was not done correctly.*ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
