Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005007189 Incident Date: Feb, 17 2005
Consumer's City: TONAWANDA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55S9YA Date added to File: May, 23 2021
Date Complaint Received: Feb, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This vehicle is used mostly around town and is well taken care of including frequent washings. there was absolutley no warning of any type prior to failure. the spring on the driver's side front strut broke, and a jagged portion lodged into the sidewall of the tire, completley destroying it. the side of the car dropped considerably. this all occured while the car was at rest in my garage. the car has low mi. and no rust, this includes the spring. mercury refered me to a dealer to have the springs replaced, noting that their covered to 150,000mi. i was told to submit a reciept for possible re-imbursement for the damaged tire and towing. (the car was undriveable) i kept a piece of the spring that broke off. i'm no metalurgist, but this appears to be a very dangerous failure of the spring, im thankful in my instance no one was hurt.*ak