Consumer Complaint Detail

FORD / EXPLORER SPORT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005007217 Incident Date: Feb, 18 2005
Consumer's City: OAK PARK Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU70E01U Date added to File: May, 23 2021
Date Complaint Received: Feb, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 20 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Regarding "side-steps" or "rails" that begin to rust at joints and flat surface area within as little as two years of new vehicle delivery. witnessed variety of various ford vehicles that were late model year of '02 & earlier that have this problem. appears to be a systemic nationwide problem particularly in areas with winter months. contacted dealer and asked if they would cover this issues under 5year ford corrosion coverage, but they refused to, stetting this does not constitute "perforation" of vehicle body. first concern, is rust forming and weakening the structure which may give way under pressure. since there are others who are experiencing the same problem, ford should replace or repair these "side-steps" at no charge to the owners' and correct the root cause of this problem by properly manufacturing and producing this accessory item.*ak