Consumer Complaint Detail

HONDA / ELEMENT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005008486 Incident Date: Jan, 26 2005
Consumer's City: HAMPTON Consumer's State: VA
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ELEMENT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5J6YH27553L Date added to File: May, 23 2021
Date Complaint Received: Feb, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 10 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 honda element has developed a stress crack in the lower right corner in that is similar that reported by hundreds of element owners. this occured while the vehicle was parked and is consistent with the description of a honda tsb addressing cracked windsheilds due to a manufacturing defect. two honda dealerships arrogantly dismissed it as being caused by a pebble chip; however the alleged "chip" was a small pit the size of a grain of sand. the first dealer indicated he located a small dicontinuity in the path of the crack that was pin sized. the second dealership alleged that he located six pinholes, none of which were visable to me or detected by the first dealerhip! the inspection technique and resulting dismissal of the claim appeared to be coached from some honda factory issued directive to avoid documentation of this widespread defect. dozens of website postings are available which documents similar experiences with many also describing the alleged detection of a pinhead size pit on the surface of the crack directly under the windshield wiper arm. it is obvious that honda is attempting to cover up this defect to avoid a recall or a"secret warranty" situation.*ak