Consumer Complaint Detail

MERCURY / MERCURY TRUCK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005008529 Incident Date: Feb, 19 2005
Consumer's City: Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MERCURY TRUCK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4M2ZU86P3YU Date added to File: May, 23 2021
Date Complaint Received: Feb, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 16 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own(ed) a 2000 mercury mountaineer, 8 cylinder, which i have owned since it was new. the car has been meticulously maintained and has never been involved in an accident. i was driving the car today (for about 15 minutes). as i was sitting in line at the drive-thru at a local bank, smoke started coming from under the hood. i thought maybe it was overheating (although there was no reason it should). within seconds people started screaming at me to get out of the car because there were flames shooting out from the wheel wells. i pulled out of line and got out of the car. the car's engine was on fire, the freehold police and fire departments were called and the car continued to burn for a good 20 minutes before the fire department could put out the fire. the entire engine assembly burned and melted including the grill of the car. the fire marshall had no idea what may have caused this. have you had any other such complaints? *jb