Consumer Complaint Detail

LEXUS / RX330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005008650 Incident Date: Jan, 27 2005
Consumer's City: JERSEY CITY Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T2HA31U44C Date added to File: May, 23 2021
Date Complaint Received: Feb, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Locked brake pedal;1. on turning on the ignition, the brake peddal locked. when this problem appeared the first time, i wasn't sure what happended as the brake pedal unlocked after turining on and off the ignition again.*ak 2. during the 5000 mi service i told the dealership that the brake indicator light had not turned off (light on the dash board) once and asked them to check. they assumed this to be related to the recall my vehicle had for the brake lights (tail lights) and fixed the vehicle for the recall issue. 3. once again the brake pedal locked on jan 28th when i turned on the ignition when the vehicle was parked on a slope in snow. while i used the parking brake to control the vehicle the pedal did not unlock. after repeatedly turning on and off the ignition i was able to unlock the pedal (about 5 mins) and i then called up the dealership. 4. the dealership fixed the car for locking by installing a "brake booster" 5. what bothers me most is the lack of proactive response from lexus on this dangerous failure. i was lucky that the brakes locked when i was turning on the ignition, had the same happened while driving this could have cost me and my wife our lives. as the dealership was aware of this issue (from other customer complaints) they should have proactively checked the car when i took it in for the 5000 mi service. my pedal locked after two days of the service!