Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005008672 | Incident Date: Jan, 18 2005 |
| Consumer's City: GOFFSTOWN | Consumer's State: NH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 21 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 06 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 2002 dodge grand caravan new. over the last year i have had multiple electrical problems. the problems caused basically two effects. the first one was that the vehicle would shut off and either not start or have difficulty starting. the second was that every time you step on the brakes, the wipers, heat, and radio would quit.at first the dearler bonneville & son could not find the problem even after putting a scope on it at the exact time the trouble occurred. i took it to an independent shop and they found a grounding stud in the door jam on the drivers side was very loose, $250.00 later it was ok. after a month the trouble came back. this time the dealer, bonneville & son found that one of the wires in the main wiring harness was rotted, $215.00 later it was ok. another month gone by, having the same trouble again. bonneville says the only way to be sure to fix this completely is to replace the whole main wiring harness at a material cot of $1400.00. i've tried to get crysler and the dealer to fix this with out me spending more money on rotting wires in a vehicle that's just three years old. they would not. i will never by a chrysler product again!!!*ak |