Consumer Complaint Detail

FORD / FORD / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005008698 Incident Date: Feb, 11 2005
Consumer's City: RINEYVILLE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU1560YL Date added to File: May, 23 2021
Date Complaint Received: Feb, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 22 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) prior to the accident, we had no unusal problems with the vehicle. february 1, 2005 the cruise control was disconnected per ford recall. ) february 12, 2005 the 2000 ford expedition was taken to a car wash. when it reached the end of the wash cycle, the attendant got in the vehicle to pull it forward and the vehicle suddenly accelerated (6000 rpm) and travelled off the car wash lot and over a 5 lane highway before hitting an embankment and stopping. ) the vehicle was totalled by the insurance adjustor representing our insurance. ompany. both our insurance company and ford was made aware of the problem that occurred. the insurance company is dealing with the car wash but ford did not want to inspect the vehicle to either prove or disprove it was a manufacturing error. our belief is that it is a problem with the vehicle that is related to manufacturing and that ford should be held responsible for what happened on february 12th to our vehicle. lives were in danger.*ak